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For any business where 'Time is Money', ProjectSTAR offers an easy-to-use integrated
solution for:
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Time tracking: track and manage project and staff time effortlessly.
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Task management: log, track and manage all project tasks from request to completion.
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Support incidents: log, track and manage all support incidents from registration to resolution.
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Project expenses: manage project expenses from request, approval, order, invoice to payment.
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Project diary: scheduling of project milestones and meetings.
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Human resource management: allocate and manage resources per project.
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Which industries can benefit from ProjectStar?
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Software development houses
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Accounting firms
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Attorneys at law
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Client services and support contact centres
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Direct marketing
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Travel and hospitality industry
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Any office time billing organisations
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Software development houses:
Manage the full product lifecycle of your software company from design review to
market release. Increase traceability accross development,QA and production by using
ProjectStar to log issues, product enhancements features, support cases and allocate
these to users. The time and cost involved to fix bugs, develop new features or
do quality testing are tracked and managed. This valuable information can now also
be used as input when planning new product releases.
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Product manufacturers:
Use ProjectStar to refine the production cycle by allocating specific tasks and
deliverables to resources.
Manage operational time more effectively by using ProjectStar’s accurate time-logging
feature.
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Attorneys at law and accounting firms:
Increase billable time by using ProjectStar to record the actual time spent per
case or task and to ensure that all activities are allocated to projects.
Optimise the effectiveness of resources that are allocated to these tasks.
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Client service and support centres:
Minimise the number of open tickets in your support service centre. Use ProjectStar
to log support cases and service calls, allocate resources and enter the details
required per instance. Depending on the type of task or the client’s service level
agreement, the hourly rate is determined and the costs calculated once the case
or service call is closed.
Because the timer starts automatically when the case is opened by the allocated
resource, there is no guesswork as to the duration of the service intervention and
no paperwork is required.
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